Job Description

Job Title
Product Support Specialist (Full Stack)-Mumbai
Company Name
one of India's most reputed non-banking financial companies (NBFC).
Company Description
our client, is one of India's most reputed non-banking financial companies (NBFC). Incorporated in 1991 , the company was certified as ISO 9001:2008 across all its core functional processes in March 2013 by BSI, a leading global independent business services organization. We offer customized solutions in areas of Capital Market, Corporate Finance, Commercial Real Estate & Mortgages and Infrastructure Project & Structured Finance,
Job Description
Product Support Specialist Department : Information Technology Overview Digital Lending team is building next generation financial services platform based on public cloud and services. The company is looking for passionate engineers for working on cutting edge technologies such as advanced information management algorithms, scalability, predictive analysis, fraud detection, supply chain etc. Key Responsibilities 1. Monitor and manage production system components, integrations and interfaces 2. Address day to day application support queries from users,resolve or rou tethem as per the issue classification. 3. Troubleshoot production issues,work with application development team in resolution 
or creating temporary or permanent fixes. 4. Reproduction of production issues in test environment to identify / pinpoint incidents 5. Analysis of incident and problem symptoms. 6. Monitor application uptime, SLAs defined and communicate to stakeholders 7. Understanding of vision of the product and work with tech teams Requirements:  Worked on Amazon Web Services (AWS) based applications  Hands on experience in support of in Java based web application, Angular JS  Experience on Python and SQL will be an added advantage  Previous working experience in financial domain is preferred  2-3 years of experience in production support, incident management
Desired Profile
Education: BE/BTech/MCA/ME/MTech Designation: Product Support Specialist Joining Location: Mumbai Experience: 2 - 4 yrs
Minimum Experience
Maximum Experience
Best in the industry
AB-Product Support Specialist
TF/323, 3rd Floor, Plot No D-6, Wave Silver Tower, Sector-18, Noida
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