Product Support Specialist (Full Stack)-Mumbai
one of India's most reputed non-banking financial companies (NBFC).
our client, is one of India's most reputed non-banking financial companies (NBFC). Incorporated in 1991 , the company was certified as ISO 9001:2008 across all its core functional processes in March 2013 by BSI, a leading global independent business services organization. We offer customized solutions in areas of Capital Market, Corporate Finance, Commercial Real Estate & Mortgages and Infrastructure Project & Structured Finance,
Product Support Specialist
Department : Information Technology
Digital Lending team is building next generation financial services platform based on public cloud and services. The company is looking for passionate engineers for working on cutting edge technologies such as advanced information management algorithms, scalability, predictive analysis, fraud detection, supply chain etc.
1. Monitor and manage production system components, integrations and interfaces
2. Address day to day application support queries from users,resolve or rou tethem as per the
3. Troubleshoot production issues,work with application development team in resolution
creating temporary or permanent fixes.
4. Reproduction of production issues in test environment to identify / pinpoint incidents
5. Analysis of incident and problem symptoms.
6. Monitor application uptime, SLAs defined and communicate to stakeholders
7. Understanding of vision of the product and work with tech teams
Worked on Amazon Web Services (AWS) based applications
Hands on experience in support of in Java based web application, Angular JS
Experience on Python and SQL will be an added advantage
Previous working experience in financial domain is preferred
2-3 years of experience in production support, incident management
Designation: Product Support Specialist
Joining Location: Mumbai
Experience: 2 - 4 yrs
Best in the industry
AB-Product Support Specialist
TF/323, 3rd Floor, Plot No D-6, Wave Silver Tower, Sector-18, Noida
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