Sales Account Manager- Kolkata
Software Sales MNC Firm-Education
Software Sales MNC Firm-Education
Overall revenue responsibility in the defined segments of the geographic Area.
Contribute towards & implement sales strategies to expand and grow company’s market share in the defined Area.
Communicate effectively, through both verbal and written correspondence with Corporate/Research/Academic Leadership, Information Technology Managers & Library Science Professionals, in addition to upper-level decision makers at Academic, Corporate & Research institutions.
Thoroughly understand the product line, including, but not limited to: features, benefits, compatibility, pricing/configuration, application, integrations within LMS/CMS environment, correlation to and use in the client environment.
Analyse & segment your geographic area, develop robust sales coverage, communication & promotion plans; be a pro-active source of information about customers, competitors & market developments
Ensure that you & your colleagues build & manage robust pipelines - identify & qualify prospects, follow-up on sales- leads & convert opportunities - to consistently meet & exceed pre-set revenue targets within the defined geographic area.
Professionally and accurately demonstrate the product line to prospective clients in both live and web-based environments.
Successfully introduce new products, both to existing contacts and to additional stakeholders within the same organisation
Ensure accuracy of CRM data in Salesforce and sales & activity reporting for your Area as per the sales management & reporting systems defined from time-to-time.
Work with the Customer Success team for integration of company’s software services with customers’ LMS and to help customers achieve optimum usage of the licensed solutions
Be a key point of contact for all matters of importance specific to your customer base to build strong, trusted relationships with key stakeholders, ensuring that key information is communicated in a timely manner and appropriate assistance is provided for high level priority requests and escalations
Work closely with your team and other internal teams i.e. marketing, product and support to ensure the customer is supported and informed
Ensure the successful implementation of marketing events and campaigns
Manage the requirements & administration associated with licence activation
Keep up to date with stakeholder developments in your geographic area, identify growth opportunities and contribute ideas towards sales/up-sells within area
Keep yourself & the company up-to-date with product-offerings, pricing strategies, sales & marketing activities of key competitors in general, and specifically within your area
Contribute to strategy and planning alongside the South Asia, Country & Region leadership
Any other duties, as necessary
Post-graduate degree/diploma in Business Management/Sales & Marketing Management/Computer Applications would be an added advantage
Minimum 8 years in a quota-driven Sales role in Edtech/IT Services/E-Commerce/Information Services/Online Publishing. Team-leadership experience would be an added advantage
Experience of selling online/software services to the C-suite level in the Education (Higher Ed./K-12) and/or Government/Corporate research sectors is desirable
Experience setting own meetings/presentations with the right decision-makers/influencers
Demonstrated success in working large, complex sales with an extended sales cycle
Knowledge of LMS/CMS environments preferred
Ability to work effectively individually in a fast paced, changing environment
Strong interpersonal, persuasion & negotiating skills
Quality writing skills, excellent phone presence and professional manner
Strong understanding of institutional pricing models and price negotiation
Strong knowledge of Salesforce.com
Working knowledge of computers and general software applications
Best in the industry
Wave Silver tower,323,3rd Floor,Sector 18
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